ATHENAHEALTH EMR SOFTWARE: THE ULTIMATE SOLUTION


Athena EMR Software is an award-winning EMR, practise management, and patient engagement solution paired with world-class services that eliminate the majority of back office administrative work for practises and organisations that want to deliver high-quality healthcare and an exceptional patient experience while improving financial results. Data-driven insights from the greatest network in healthcare distinguish athena’s solutions and these insights, as well as product upgrades, are given regularly to assist all clients achieve new heights of efficiency, performance, and success.

Athenahealth EMR Software gives practises and organisations of all sizes the tools they need to flourish in today’s fast-paced environment. Intuitive, easy-to-use EMR and EHR app, excellent customer service; simple pricing; authorization management; medical coding service; denials resolution management; native telehealth solution; integrated dictation; extensive reporting capabilities; comprehensive patient outreach tools; open platform and interoperability are just a few of the key features and benefits. for healthcare practises and companies, Athena health EMR Software is the best. It integrates digital services to reduce administrative costs and boost clinical productivity. Physician processes that are more streamlined encourage a focus on patient-centered treatment. To increase patient satisfaction, it integrates interaction technologies like as telemedicine services, patient portals, and online scheduling.

Key differentiators and benefits Adaptability:

  • Real-time updates are possible with cloud-based deployment, keeping physicians up to speed with industry and regulatory developments. Athena EMR Sofware allows you to provide remote treatment in an increasingly digital environment.
  • Mobile Accessibility: Use an iOS mobile app to access schedules, manage inboxes, send medications, and more from anywhere.
  • Increase the efficiency of your operations: Instantly access clinical data from numerous sources, saving time and ensuring the most precise therapy.
  • RCM: Use RCM services to cut down on time spent on administrative chores including acquiring prior authorizations, correcting claim problems, and dealing with denials.
  • Concentrate on the Patients: By automating busy-work chores, you may improve clinician and staff morale while also freeing up more time for patient-centric treatment.
  • Interoperability: Securely transfer medical data across healthcare institutions. Using the CommonWell and Carequality integration, directly link to laboratories, imaging facilities, pharmacies, public health registries, and more to retrieve patient information and incorporate them into workflows.
  • Patient Engagement: Deliver campaign information and notifications to patients at a large scale. Patients can use mobile devices to communicate with doctors, examine test results, get medication refills, and more. Patients can get automatic appointment reminders and alerts, as well as billing and follow-up services.
  • Allowing patients to arrange appointments online is a great way to save time. Configure functionality to match practise needs, improve patient happiness, and reduce front-desk scheduling responsibilities.
  • Regulations in the Healthcare Industry: Changes to federal quality programmes are automatically monitored so that company owners do not have to. Adapt to new healthcare regulations such as MACRA and MIPS.
  • Return on Investment: Increase long-term revenue for health-care companies. Simply by adopting solutions that demonstrate significant usage for qualifying facilities, you may earn monetary government incentives.
  • There are fewer no-shows: Provide patients with options to organise appointments and check in online prior to visits to reduce no-shows and enhance daily traffic.
  • Billing/Claims Management: Scrubbing insurance claims to find problems before submission improves first-pass resolution rates.

Characteristics:

  • Physicians can provide better treatment by integrating data and insights from over 160,000 providers and 100 million patients through the Connected Health Network. Users may share information with over a quarter-million care providers, including specialists, urgent care centres, laboratories, pharmacies, and more.
  • Patient Engagement: Appointment scheduling allows you to maximise the number of patients you visit each day. With automatic reminders and online patient check-in, you can reduce no-shows while also enhancing patient satisfaction.
  • Patients can use mobile devices to check medical histories, sign paperwork, pay bills, organise appointments, and more. Patients can connect with doctors via text messages, notes, or even video conversations.
  • Medical Authorization Management: Outsource the research and communication with payers for medical authorizations. Authorization statuses may be viewed directly from clinical processes in the app.
  • Access and exchange data, track orders, deliver findings, and more with Care Coordination. Safeguard sensitive data and communicate data in real time.
  • Access extensive, real-time information based on the activities of other clinics to help set benchmarks, spot patterns, and provide more precise treatment and diagnosis.
  • Physicians may use population health technologies to stay linked to critical patient population data. Make use of automated outreach services and in-house analytical specialists’ network-based expertise.
  • Connect to over 26,000 health plans, 12,000 lab and imaging endpoints, 95 percent of US pharmacies, and over 1,200 external sites through interoperability. Integrate with CommonWell and Carequality to get access to Epic and Cerner sites, as well as a variety of local, state, and national health information exchanges.
  • Dedicated marketplace with developer support: Extend capabilities with access to apps in a dedicated marketplace.

Limitations:

  • According to user input at the time of this evaluation, the following are the limitations:
  • Bugs in patient messaging Without unread alerts, the patient’s mailbox is unreachable. Message alerts that are created automatically and do not contain any fresh messages.
  • On top of services, in-house claims administration is necessary.
  • Support replies that are oblique and evasive.

Pros:

Customer Assistance: Users who had trouble implementing the software received enough help, and all users had access to effective support at all times, according to over 90% of evaluations.

Cons:

Claims: While users commended the claims cleansing tool, over 70% of reviewers thought that the wording used for claims is difficult to read, clearing claims may be difficult, and users felt that they did not receive acceptable assistance when they reached out for help with this feature.

What is the cost of Athena?

The price options offered by athenahealth EMR vary based on the demands of your practise. Athena EMR cost is generally based on a monthly cost per physician, invoiced annually, with administrative accounts available. When you choose athenahealth software, there are no hidden fees. Athena is also an electronic health record system that can handle practise administration, invoicing, and patient portals, among other things. As part of their EHR system, athenahealth EMR manages electronic medical records.